DPDC Smart Meter Customer App Overview
DPDC Smart Meter Customer App is a self-service portal designed for DPDC customers to manage their electricity consumption efficiently. Users can track usage, report issues, and make payments conveniently through this Android app.
The app offers features such as online account management, payment processing, usage monitoring, and virtual customer service agents. It enables utility companies to enhance their Meter-to-cash performance and tailor personalized services for different customer segments.
Furthermore, DPDC Smart Meter Customer App seamlessly integrates with certified Billing and Meter Data Management systems, Customer Information systems, Outage Management systems, and Payment gateways. Its microservices cover customer data management, usage inquiries, payment collection, complaint handling, sustainability, and technological foundations.
